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Terms & Conditions

Meso Pro not only wants you to be happy with our highly effective products, but we also want you to be satisfied with your purchase and the value of our products. Please give us a chance to serve you on all fronts: Innovation, Research & Development, Manufacturing & Production, as well as Shipping & Distribution, and we will surely not disappoint you. We not only strive to help increase the quality of life of our customers, but are also driven to create effective products in order to satisfy our clients so that they become return customers.

Our goal is to deliver every order accurately. Please check your order upon receipt and report any issues within 14 days. In the event of an error or damage to any of the products ordered, please contact your sales or account representative and we will correct it.

Please view our Return and Exchange policies on the corresponding links below:

Return Policy

Exchange Policy

Statement:

We do not accept orders from USA

Meso Pro recommends purchasing from an authorized distributor

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The european commission provides a platform for online dispute resolution (OS) which is accessible at http://ec.europa.eu/consumers/odr/. We are not obliged nor willing to participate in dispute settlement proceedings before a consumer arbitration board.